• We ship worldwide! However, there are some locations we are unable to ship packages. If we cannot ship to your location, we will promptly contact you. Some products are unable to ship to certain locations due to licensure laws. If a product has such a location restriction, it will be stated on the product's page.

  • Packages from our warehouse in Japan can be shipped by EMS, SAL Parcel, or SAL Small Packet Registered. Depending on the size and shape of the items in your order, you may not be able to choose some shipping methods.

  • EMS (Express Mail Service) is the main shipping method for the WANTERZ, and is the fastest and most reliable form of international shipping. EMS packages usually arrive at their destination 3 days to 2 weeks after shipment.

    Click here to check if your country accepts EMS packages. Tracking information for packages shipped via EMS will automatically be sent to you when your order is shipped.

  • Your country's government may require customs taxes or other clearance fees to be paid before delivery. Local taxes and fees of this nature are not included in the shipping costs or Grand Total of your order. WANTERZ has no control over and is not able to provide compensation for customs taxes or any related local charges.